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Dee Valley Water Phone Number

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The address and telephone number for all communications is as follows: Dee Valley Water plc, Packsaddle, Wrexham Road, Rhostyllen, Wrexham, LL14 4EH. The telephone number is provided above for all general and billing enquiries. You can access specific departments direct from your telephone if it is equipped with a touch tone keypad using the automated system or, the telephonist on the main switchboard will connect you to the appropriate member of staff to deal with your call.

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Dee Valley Water Review

Dee Valley Water was formed with the merger of the Chester Water Company and Wrexham Water Company in 1997. They are a water supply only company and do not deal with the removal of sewerage. Their area of supply covers 831 square kilometres in North East Wales and the North West of England, where they maintain eight impounding reservoirs, two river abstractions and two groundwater sources, which between them supply around 62 million litres per day to over 258,000 customers in the region. They are regulated by legal statute in common with 24 statutory water companies in England and Wales. Their economic regulator is OFWAT, who set price limits and monitor performance and use the data supplied to compare economic and performance levels across the water industry in the UK. The regulatory body responsible for drinking water quality is the Drinking Water Inspectorate, which in the case of Dee Valley Water acts on behalf of the National Assembly for Wales. In addition the Environment Agency oversees their environmental performance.

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