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First Great Western Phone Number

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First Great Western Telephone Number for Customer Services, tickets, reservations and all other enquiries.

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First Great Western Review

To get help with refunds, lost property, ticket booking, changing your ticket or simply to ask a general question, please contact customer services using the First Great Western phone number displayed above. Customer services are available from 7am to 10pm every day, with the lost property office open from 8am to 8pm Monday to Friday, and 9am to 5pm at the weekend.

First Great Western is owned by FirstGroup and serves Greater London, the South East, South West and West Midlands regions of England and South Wales. Based in Swindon, Wiltshire, First Great Western was awarded their franchise in December 2005 and now operate 210 stations in the UK. However, in 2011, First Great Western announced that it was not taking up the option to extend its contract beyond the end of March 2013 as due the £1billion in investment required to electrify the Great Western route they want to try to negotiate a longer-term deal.

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Customer Service 4 /10
Satisfaction 4 /10