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SoleTrader Phone Number

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SoleTrader Telephone Number for customer services, orders, delivery, product availability and all other enquiries.

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SoleTrader Review

Soletrader was founded over 50 years ago, offering superior footwear collections for men and women, handpicking the best very best on-trend footwear, a real Mecca for shoe lovers! Shopping online with Soletrader is easy, they accept all the main credit and debit cards, plus Paypal, and the total amount you pay is the same, regardless of the payment method used. Orders on the website are charged in British Pounds Sterling and deliveries to the UK and EU include VAT at 20%. Products purchased from the Soletrader online store website can be returned and exchanged via the post and through any of their high street stores, as long as they are in good as new saleable condition, in their original box/packaging and are accompanied by a returns note within 28 days. However, online orders paid with PayPal cannot be returned to our high street stores, thy must be returned by post. Soletrader recommend that you obtain a certificate of posting as proof of postage and allow up to 5 working days for your refund or exchange to be processed from when they receive the parcel back. The Soletrader web store offers a free "Collect from Store" service so you can order your item online and collect it from any of their 49 stores nationwide. You can check that your item has arrived in store using the Parcelforce website and entering your tracking code which you will have received as part of your email dispatch confirmation. When collecting the parcel you will require photo ID matching the name of the person who placed the order, only the person named on the dispatch email can collect the item.

To get in touch with Soletrader, write to them at Customer Services, Soletrader, Twinmar House, Maxted Road, Hemel Hempstead, Hertfordshire, HP2 7DX. Alternatively you can call their customer service team using the phone number shown above to speak to someone for more immediate enquiries.

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